Shout for Comcast Cares

I Was Shocked Today!

Posted on Feb 17, 2009 by Frank Eliason in Personal, Social Media | 2 Comments

Nobody seems to want me to blog about “Maggots in our Mushrooms.”  I have been planning that post yesterday and today, but tomorrow is another day.  Normally I am up on the blogs mentioning Comcast but today someone beat me to it.  I received an email with a link to a TechCrunch blog:  ”Survey of Insular Media Elite Says Twitter is Better Than Facebook for Business.”  First let me say that I am not shocked that Twitter is better for business than Facebook.  We are in both spaces and we definitely know Twitter is a better space to engage with your Customers.  There is an easy reason why Twitter is so good:  ”What are you doing?”  Think about all the market research that goes into answering that very question.  Now you can go to Twitter Search and get the answer to the question.  As a business you can easily learn how people use your product or interact with your company.

Here is the complete list:

4. Which corporation has done the best job of using social media? (Respondents were asked to choose

one; these were the most popular choices, ranked accordingly)

1. Zappos (online shopping site)
2. Obama (campaign and presidency)
3. CNN
4. Comcast (“Comcast Cares”)
5. Jetblue
6. Dell
7. Burger King
8. NPR
9. New York Times
10. Ford
Frank Eliason

I Was Shocked Today.

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